Service numbers1. Serviceline +49 (040) 88215 5612 (Local Calls) Monday - Friday 09am - 08pm2. Serviceline +49 (040) 88215 5611 (Local Calls) Monday - Friday 09am - 08pmIf you have further questions, please contact our Support Team firstname.lastname@example.org
Market Data Fees
We provide real-time streaming market data for the prices listed in the sections below. You can also choose to receive free delayed market data for contracts for which you do not currently hold market data subscriptions. In addition, for clients who do not need the precise bid, offer and size every moment of the day and generate at least USD 30 in commissions per month, we offer free market data for US stocks, US futures (if you have US Futures trading permissions) and US bonds, as well as OTC Markets, Dow Jones Indices and CBOE Market Data Express Indices. Refer to the North America > United States market data fees table below for details.
Professional versus Non-Professional
Most exchanges and data vendors classify clients as either non-professional or professional. By default, organizations such as corporations, limited liability companies, partnerships and any account where the data is used for more than personal investment purposes is deemed to be professional. In addition, private persons may be considered professional if they are registered as a security or investment advisor, or act in a similar capacity. A trader who is employed by a financial services business may also be considered a professional.
Subscriptions to IB's FX markets are free and automatically enabled when you are approved for Global FOREX trading permissions.Market data fees for each month will be charged to your account during the first week of the subsequent month.Customers without enough cash to pay market data fees will have positions liquidated to cover the fees. Those customers without enough equity to pay market data fees will have their remaining equity applied to the market data fees, and then the account will be closed.Partial month subscriptions will be charged at the full month's rate.There is no cap on the quantity of market data lines allocated per customer.Market data for Advisors and Brokers is calculated based on aggregate commissions and equity for all accounts, and all accounts receive the same number of market data lines.Advisors and Brokers without any funds in their master account to cover their market data fees will have their market data turned off until there are funds in the master account to cover market data fees.Trading accounts with less than USD 500 (or non-USD equivalent) in equity will have their market data turned off. In the event market data is turned off, the account equity must be increased to USD 2,000 (or non-USD equivalent) before market data will be re-enabled.North AmericaUnited States Canada MexicoSample Market Data SubscriptionsThe sample market data subscriptions in the following table below can help you choose the right subscriptions for your trading needs.Notes:Special Approval Requirements for ProfessionalsCertain exchanges, for example the NYSE (NYSE, AMEX, ARCA), require prior approval from the exchange before activating the subscription. Please click here for more information on the prior approval process.** Full market depth includes orders that are outside of the NBBO and can allow traders insight into the strength of the total order book.1.This is an alternative NBBO, which will deliver aggregated quote, trade, volume, and optional depth information for all four US equity exchange books operated by BATS (BATS, BYX, EDGX, EDGA). Also includes top of book quotes for as well as OTC Markets, Dow Jones Indices, CBOE Market Data Express Indices, US Bond and US Mutual Funds Quotes.2.Includes top of book quotes for CBOT, CME, COMEX, and NYMEX3.Access to US Futures data requires clients to have US Futures Trading Permissions.4.Free to clients who generate at least USD 30 in commissions per month.5.Requires a subscription to the US Securities and Futures Value Bundle. Includes depth of book quotes for CBOT, CME, COMEX, and NYMEX.6.Free to clients who generate at least USD 30 in commissions per month.7.Subscribing to AMEX Professional - Level I is the subscription, which will allow a client to SMART route AMEX and ARCA listed stocks. AMEX Professional - Level I is also known as NYSE CTA Network B.8.Subscribing to ArcaBook for Equities Professional will allow a client to see ARCA Depth of book quotes and will only allow a client to see top of book bid/ask if they Direct Route their quote to ARCA. For a last quote, the client will need a subscription to NYSE CTA Network B (AMEX Professional - Level I).9.Floor-based data generally only includes last sale, as there are rarely bid-ask quotes.10.Level 1 data is included in the level 2 subscription.11.Includes options and Liffe precious metals futures and futures options.12.Includes US corporate bonds and US-Treasuries.13.Must subscribe to NASDAQ Level I data.14.USD 10.00/month for IBIS Stand-Alone Clients.15.Includes all options exchanges16.Free to clients who generate at least USD 20 per month in commissions.17.Must have appropriate CDE trading permission18.Requires a subscription to the Toronto Stock Exchange Level I or Canadian Stock Bundle.19.Requires a subscription to the Venture Exchange Level I Non-Professional, Canadian Stock Bundle Level 1 Non-Professional or Toronto Stock Exchange Level 1 Professional. EuropeEuroNext (Belgium, France, Netherlands, Portugal) Austria Czech Republic Germany ItalyNordic (Denmark, Finland, Norway, Sweden)SpainSwitzerlandUnited KingdomNotes:1.FWB floor data is provided at Level I only.2.Includes Chi-X, NURO.3.Level I does not provide any market depth (just bid /ask).4.Level II only shows a market depth of 5.5.Includes options.Asia-PacificAustraliaChinaHong KongIndiaJapanSingaporeSouth KoreaNotes:1.Includes Derivatives and Indices.2.Chi-X Australia is required to see the true NBBO for ASX listed stocks.3.5 second snapshot data for bid/ask and last.4.Real-time last with 3 second bid/ask snapshot data.5.Real-time last with 3 second bid/ask snapshot data and market depth.6.For clients who have accounts registered outside of Mainland China.7.For clients who have accounts registered inside Mainland China.