Service numbers1. Serviceline +49 (040) 88215 5612 (Local Calls) Monday - Friday 09am - 08pm2. Serviceline +49 (040) 88215 5611 (Local Calls) Monday - Friday 09am - 08pmIf you have further questions, please contact our Support Team firstname.lastname@example.org
Securing of capital contributions via meinbroker.com for our TWS4 platformAll customer depots are kept as segregated accounts separately from accounts of the broker house. Any customer accounts are permanently supervised by Securities and Exchange Commission (SEC) and Commodity Futures Trading Commission (CFTC). Should a broker become insolvent, a customer may dispose of his depot at any time. This means that your money is absolutely safe compared with a "normal" depot account with a competitor.Customer depots are protected up and until a sum of 30 million US$ per customer (including up to 1 million US$ for cash deposits). Protection is ensured by SIPC (Securities Investor Protection Corporation) and Lloyd’s of London Insurers. SIPC bears the first 500,000 US$ per customer, including 250,000 US$ for cash deposits. For customers with full SIPC protection, Lloyd’s policy will in addition distribute up to 29.5 million US$, including 900,000 US$ for cash deposits. This maximum amount is part of a comprehensive insurance sum of 150 million US$. Please contact us if you have further questions.